Policy

Trial Terms and Conditions:

This bow is available for trial for a 7-day period that starts upon delivery of the bow. The trial fee is non-refundable; however, the fee is applied towards a final purchase that is completed within 90 days of the initial trial. If the bow is not returned upon the completion of the trial, it is considered purchased, and the credit card will be charged the full amount of the bow. To avoid additional charges, the bow must be shipped back to CodaBow International, 876 E. Third Street Winona, MN 55987 on the 7th day of the trial term. Use the original packaging and the return label included with the bow. Bow must be returned in like-new condition; customer is responsible for any damage or loss during the term of the trial.

Return Policy:

At CodaBow, we are committed to your complete satisfaction with your bow.  If you are not satisfied with your purchase, you can return your bow within 30 days for full refund (less any trial and shipping fees applied) or exchange.  All returns must be in their original condition with no signs of wear, damage, dings, or scrapes and include all original packaging. Returned items not adhering to this policy will be subject to a restocking/handling fee based on the amount of damage.

Unless their is a manufacturing defect, any custom bow will be non-refundable because they are made specifically for each customer. 

 

Warranty:

We warrant the shaft of your CodaBow against defects in workmanship and material for the term of the warranty under normal playing conditions. (Warranty term for each model is specified in its FEATURES page and below.) CodaBow Warranty is available only to the original owner for a new CodaBow purchased from an Authorized CodaBow Dealer. A warranty will not be activated for a bow that was pre-owned or purchased through unauthorized channels. CodaBows must be registered within two years of the manufacture date to activate the warranty. (The first two digits of the serial number indicate the model year) . To receive a warranty repair or replacement, the owner of the bow must return it to the CodaBow Workshop in Winona, MN for evaluation. The warranty does not apply to routine care and maintenance such as rehairs; however, registering your CodaBow does avail the owner to several workshop benefits.